To help you understand the EULA (End User License Agreement), we’ve prepared a bullet-point list that summarizes some of the main ideas (yes, including rights, obligations, liabilities, and all that legalese!) covered in there.

IMPORTANT: The following bullet-point list is for convenience purposes only, in order to help you navigate (and hopefully, better understand) the EULA. This bullet-point list is not a substitute for, or even a part of, the EULA, whose terms and conditions constitute a legally binding contract. It is your responsibility to fully read those terms and conditions.

General

• The agreement is published at {{ eulaUrl() }}.

• You, the customer (or the customer on whose behalf a service provider, such as an agency, is), must be of a legal age in your jurisdiction to form a binding contract, but in any event at least thirteen (13) years old to access or use the Freemius service.

• Freemius, Inc. is an authorized reseller of “{{ context.plugin.title }}” and is the 'merchant of record' for your purchase.

• The agreement is between you and Freemius, Inc. on behalf of the Vendor behind “{{ context.plugin.title }}” (the “Vendor”). You may not assign or transfer it without Freemius’ express prior written consent.

• The agreement contains various clauses to limit and exclude Freemius’ and Vendor’s liability, and it also contains indemnity protection for Freemius.

Support

• While the EULA is between You and Freemius, Inc., all support and maintenance services for the product (such as providing bug fixes, updates, upgrades, troubleshooting, etc.), if any, are the sole responsibility of the Vendor.

• You can contact the Vendor’s support via {{ supportAddress }}. So if you're having trouble or have any questions, please contact {{ supportAddress }} for assistance.

• Freemius, Inc. resells and distributes “{{ context.plugin.title }}” and other plugins and themes "as is" and with no implied or statutory warranties, or guarantees that they will function exactly as you would like, or that they will be compatible with all third-party components and plugins.

• Support for this product is only available for those who have an active, paid license.

• Product updates are granted for as long as the your license remains active.

• Whilst the Vendor attempts to provide the best support possible, there's no guarantee that any particular support query can, or will, be answered to the extent, or within a timeframe, that the inquirer is completely satisfied.

Security & Software Updates

• Product security and feature updates are included for free as long as your license is active. Updates will be delivered automatically from the WordPress admin dashboard, or you can manually download the latest version of the product from your dashboard: {{ context.links.userDashboard }}.

Subscriptions & Automatic Renewals

• Unless you purchased a ‘lifetime’ license, the product’s license is sold as automatically recurring subscriptions that renew each year on the anniversary of the purchase date.

• All subscriptions automatically renew at the end of the annual license term unless You cancel the subscription prior to the automatic renewal date.

• We cannot grant refunds on renewal payments.

• For annual subscriptions, we will attempt to send you a renewal reminder email 30 days prior to your renewal date, and you may use this opportunity to cancel your subscription before the renewal payment is automatically processed. Such a reminder would only be a courtesy, and depends on your email client, potentially can end up at your spam box, so do not rely on that email - you alone are responsible for taking any action before a renewal takes effect. Just add yourself a calendar reminder :)

• If a subscription renewal fails, the system will attempt to process the payment 3 more times according to our dunning mechanism schedule. After the 4th failed attempt, the subscription will be canceled.

• If you subscribe to the monthly or annual plans, and your license expires due to a failed renewal, subscription or license cancellation, the paid features & functionality of the product will be disabled.

• You can always access your account and cancel the subscription via {{ context.links.userDashboard }}.

Price Changes

• Prices of “{{ context.plugin.title }}” are subject to change without prior notice or consent.

• As long as your subscription remains active and you don’t switch to another plan or license-level, your subscription renewals amount will not be affected by any price changes.

Free Trials

• If you subscribe for a trial with a payment method and cancel the trial before the 1st payment was processed, the paid features & functionality of the product will be disabled.

• If you subscribe for a trial without a payment method and the trial expires, the paid features & functionality of the product will be disabled.

• If you subscribe for a trial with a payment method, Freemius will attempt to send you an email reminder 2 days before the trial expiration, giving you enough time to cancel the trial. Such a reminder would only be a courtesy, and depends on your email client, potentially can end up at your spam box, so do not rely on that email - you alone are responsible for taking any action before the trial expires. Just add yourself a calendar reminder :)

• If you subscribe for a trial without a payment method, Freemius will attempt to send you an email reminder 2 days before the trial expiration, giving you the option to purchase a plan. Same like with the trial with a payment method, such a reminder would only be a courtesy, and depends on your email client, potentially can end up at your spam box.

Refund Policy

• If You change your mind about your Purchase and have not yet downloaded the paid Product (we track that event), then, upon Your request within 14 days from the Purchase date, we will issue a full refund of the Purchase price.

• Refund requests made after downloading the Product (but before expiry of 14 days from the Purchase date) are handled on a case by case basis and are issued at our sole discretion.

• If, during the first {{ context.plugin.money_back_period }} days following the Purchase date, You are not satisfied with the Product for any reason whatsoever (no questions asked) and notify us that You would like to cancel Your Purchase, we will issue a full refund of the Purchase price.

• If, during the first {{ context.plugin.money_back_period }} days following the Purchase date, You are not satisfied with the Product due to missing features or due to a defect that makes the Product's functions unusable (including defects arising from a conflict or incompatibility with a third party product), and following Your cooperation with our support team we are unable to resolve the issue, then following Your request we will issue a full refund of the Purchase price.

• If, during the first {{ context.plugin.money_back_period }} days following the Purchase date, You experience a defect that makes the Product's material functions unusable, and following Your cooperation with our support team we are unable to resolve it, then following Your request we will issue a full refund of the Purchase price. For clarity, any defect or lack of use arising from a conflict or incompatibility with a third party product, is not covered by this policy, and nor are missing Product features.